Phone Appointment Scheduler

Appointment Scheduling Workflow

Appointment Crew

Appointment Agent

Manages appointment scheduling and customer interaction

  • User input parsing
  • Organization Contact Search (Agent)
  • Phone call queue management

WebHook service

Handles incoming calls transcript and summary and provides notification of appointment scheduling status

  • Transcript generation
  • Summary generation
  • Appointment details extraction

Email service

Sends out email notification of appointment scheduling status with attached calendar invite

  • Email generation
  • Calendar invite generation
  • Email notification
  • Appointment confirmation/cancellation